WHERE IS MY ORDER?

All of our shirts are hand-printed and made to order.   Please allow 2- 5 weeks for production plus your selected transit days for shipping.  If shipping internationally, please allow 3-4 weeks for delivery. 

You will receive tracking information once your order has shipped.

Once we hand off your order to the shipping carrier we are no longer responsible for it.  We will do our best in any case to locate any lost orders but we only have access to the exact same information as the customer.  If you choose 1st class shipping via USPS please note they do not guarantee delivery times and USPS does not accept claims for lost 1st class packages.  If your package is lost by USPS we will reship the product for free however, the customer will be responsible for the second shipping fee. 

International customers are responsible for all import taxes and fees. 

If you encounter any issues, please contact us.

REFUNDS 

WE WILL NOTIFY YOU ONCE WE’VE RECEIVED AND INSPECTED YOUR RETURN, AND LET YOU KNOW IF THE REFUND WAS APPROVED OR NOT. IF APPROVED, YOU’LL BE AUTOMATICALLY REFUNDED ON YOUR ORIGINAL PAYMENT METHOD. PLEASE REMEMBER IT CAN TAKE SOME TIME FOR YOUR BANK OR CREDIT CARD COMPANY TO PROCESS AND POST THE REFUND, TOO.

NO REFUNDS CAN BE MADE AFTER 90 DAYS FROM THE ORIGINAL ORDER DATE. 

DAMAGES AND ISSUES 
PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY.

 IF THE ITEM IS DEFECTIVE OR DAMAGED OR IF YOU RECEIVE THE WRONG ITEM, WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT. 

EXCEPTIONS / NON-RETURNABLE ITEMS 
WE CAN NOT ACCEPT RETURNS ON SALE ITEMS OR GIFT CARDS.

EXCHANGES

WE HAVE A 30-DAY EXCHANGE POLICY, WHICH MEANS YOU HAVE 30 DAYS AFTER RECEIVING YOUR ITEM TO REQUEST AN EXCHANGE. 

TO BE ELIGIBLE FOR AN EXCHANGE, YOUR ITEM MUST BE IN THE SAME CONDITION THAT YOU RECEIVED IT, UNWORN OR UNUSED, WITH TAGS, AND IN ITS ORIGINAL PACKAGING. 

TO START AN EXCHANGE, PLEASE CONTACT US.

BE SURE TO INCLUDE YOUR ORDER NUMBER, WHAT ITEM YOU WILL BE EXCHANGING, AND YOUR DESIRED REPLACEMENT ITEM. 

EXCHANGE SHIPPING LABELS WILL BE PROVIDED FOR U.S. EXCHANGES ONLY. SHIP ALL EXCHANGES TO THE ADDRESS BELOW. 

JAVA DOODLES

ATTN: EXCHANGE

111 E. OLD HICKORY BLVD

MADISON TN 37115

How should I wash my items?

For best results with screen-printed items like ours, you should wash the items inside out with cold water, with like colors, and hang them dry.

Do not iron over the designs; use high heat, or dry clean.